Frequently Asked Questions
Get Informed
Are there any benefits for first-time customers?
We believe in creating a level playing field. While our prices are entry-level, our diligence and professionalism are not. Our goal is to make The Chef Hub accessible to all. The Chef Hub offers a pay-as-you-go, online Executive Chef solution that covers every aspect of business development—from recruitment and consultancy services to recipes, food safety, training, and FSMS. It's a step-by-step, manageable solution for all your Executive Chef needs online.
Do you have any testimonials from previous clients?
Yes, of course, please see our testimonials on the home page
My business isn’t doing so well as it used to, but not sure what it needs to improve what can you do to help?
We provide a straightforward pay-as-you-go solution with no long-term contracts or costly day rates. Starting with a free online Team's consultation, we then offer a range of tailored packages to support your needs—whether it's recruitment, menu development, kitchen standards, safety, or financial controls—helping you get your business back on track
What if I want something more long term than a one off day visit?
We offer regular day visits, structured support, and even training packages as follow-up after our visits. If you need more, you might consider an annual subscription which includes recipes, food safety updates, and quarterly visits to help keep your kitchen and business running smoothly and efficiently
My social media isnt competitive, can you help outside of the kitchen?
Yes of course, take a look at our LinkedIn or Instagram page, for our photography and social media interaction, if this is something that you think will help boost your business, then do not hesitate to ask for more information
What if I am not satisfied with The Chef Hub?
We sincerely hope this never happens. Our goal is to fully support your needs and meet your requirements. With clear communication and a deep understanding of your expectations, we are committed to delivering results that meet your demands
How quickly once I've paid, do I receive my digital paperwork I've purchased?
Immediately once you have paid, you will receive a digital link to obtain the purchased document. So keep an eye out for the link, each item is as described with format, page length and detailed features of purchase
Can I use the digital purchase straight away?
Yes, once purchased, it is transferred to you immediately via the details entered. It is your purchase and you choose to use, for the role/intended purpose. However you should ALWAYS check over the paperwork for anomalies, wording and flow for your business, and have your HR review prior to use