NEW - General Manager, Restaurant

The Chef Hub is recruiting for an exceptional General Manager to lead a busy neighbourhood pub in the heart of Liverpool, offering a strong mix of food, drink, private dining and events.

This is an opportunity for a hands-on hospitality leader who understands that running a great pub restaurant is about far more than managing a shift. It's about building a strong team, creating an atmosphere people want to return to, delivering consistently high standards and taking full ownership of the business.

You'll be highly visible across the entire operation, from the bar and restaurant floor to the kitchen and private events, working closely with the Head Chef to ensure every part of the guest experience delivers.Take full accountability for the overall performance, standards and culture of the venue.

Lead from the front, setting clear expectations and creating a positive, high-performing team environment.
Recruit, train, coach and develop colleagues across both front and back of house.
Build a team people want to be part of, with effective performance management, succession planning and retention at the heart of your approach.

Guest Experience & Hospitality Standards
Be a visible presence on the floor, leading service and setting the standard every shift.
Take ownership of the complete guest journey, from the welcome and service to food, drinks, cleanliness and atmosphere.
Respond proactively to guest feedback and online reviews, using insight to continually improve the experience.
Create a welcoming neighbourhood pub that builds loyalty and gives guests a reason to return.

Food, Drink & Events
Work in partnership with the Head Chef to deliver consistent food quality, presentation and service standards.
Maintain equally high standards across the bar, drinks offering, cellar management and stock control.
Develop trade through private dining, events, bookings and community engagement.
Manage ordering, stock, wastage and gross profit across both food and drink.

Commercial & Financial Performance
Take ownership of the full site P&L, driving sales, profitability and sustainable growth.
Understand and manage food and wet gross profit, labour costs and controllable expenses.
Forecast effectively and build rotas that reflect anticipated trade and business needs.
Know your numbers, understand the story behind them and take action to improve performance.
Demonstrate the ability to grow sales, improve margins and raise operational standards through measurable results.

Compliance & Operational Excellence
Maintain robust standards across licensing, health and safety, food safety, allergen management and HR processes.
Ensure the venue remains audit-ready, with a five-star Environmental Health rating as the baseline.
Plan effectively for peak periods, maintaining standards and guest experience as volumes increase.
Ensure all departments operate safely, efficiently and consistently.

What We're Looking For
We're looking for a confident, commercially aware hospitality operator who combines genuine passion for the guest experience with the ability to lead a complete business.

You'll ideally bring:
A proven track record managing a quality, high-volume hospitality operation.
Experience as a General Manager ready to take the next step.
The ability to lead confidently across front of house, back of house, bar and events.
Exceptional attention to detail and a commitment to consistently high hospitality standards.
Strong commercial awareness, including P&L management, sales growth, labour control and gross profit.
Evidence of building successful teams, developing people and improving retention.

A hands-on, accountable approach to leadership, with the confidence to make decisions and take responsibility for results.

Experience with private dining, events or additional revenue streams would be a strong advantage, but above all, its a role all about personality.

Your background matters, but so does the quality of the operation you've been part of. We're interested in people who understand what good looks like, can demonstrate their impact and are ready to bring that experience to a new challenge.

If you're an ambitious hospitality leader who takes pride in the details, understands the numbers and knows how to bring a team together around great service, we'd love to hear from you.

This is a chance to take real ownership of a busy neighbourhood pub, make a tangible difference to its performance and play a part in the future growth of a growing hospitality business.

A fantastic team culture, regular group socials, great staff discounts and a work-life balance that works!